TERMS AND CONDITIONS

  • Tour members must accept the instructions and decisions of the Trouper whilst on the trip with the Trouper Traveller. If in the opinion of Trouper the health or action of a participant at any time before or after departure appears likely to endanger the safe, comfortable or smooth progress of a trip, in such scenario the tour members need to understand that the participant may be excluded from all or part of the trip without refund or compensation.

  • Tour members must agree to accept that any kind of misbehavior or misconduct will not be acceptable during the tour. They need to understand that Trouper has the right to take strict action against anyone including them if found to be indulged in any such activity.

  • Tour members must agree and accept that while on trip if any kind of mis-happening or accident occurs then under any circumstances Trouper and Trouper Traveller will not be held responsible for that.

  • Tour members must agree and accept that if any item provided by Trouper Traveller or any item provided at the place of accommodation gets damaged by them then they will have to pay the asked fine for it.

  • Tour members must agree to accept that in the interest of our safety, Trouper Traveller reserves the right to make a change or cancel the trip, due to weather conditions, safety reasons, low physical level, or any other factor beyond our control –force majeure (natural disasters, inclement weather, strikes etc). Such changes will always be at the discretion of the Trouper Traveller.

CANCELLATION POLICY

REFUND POLICY

Trouper TourS

  • If cancellations are made 15 days before the start date of the trip, no cancellation fees will be applicable.

  • If cancellations are made within 7-15 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees.

  • If cancellations are made within 0-7 days before the start date of the trip, you will not be eligible for any refund.

  • In case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases the operator will try his best to provide an alternate feasible activity. However no refund will be provided for the same.

  • If any refund will be applicable then it will be refunded to your bank account within 7-10 working days.

Trouper TAXI

TERMS AND CONDITIONS

  • Trouper Traveller works as a service aggregator for Taxi bookings. We provide you best prices in the market by contacting various dealers.  Trouper Traveller is only responsible for providing a confirm booking on the negotiated dates. Apart from providing a confirm booking, under any circumstances Trouper Traveller can not be held responsible for anything else.

  • In any type of unfortunate event that may cause trouble to the customer, Trouper Traveller will try to help and assist as much as possible from our end. But under any circumstances Trouper Traveller will not be compelled for anything.

  • Trouper Traveller advices the customer to take a picture of the driver and the vehicle with its number plate clearly visible for their own safety.

  • In the event of any accident, Trouper Traveller will try to help and assist as much as possible from our end. But under any circumstances Trouper Taxi can not be held responsible and can not be compelled for anything.

CANCELLATION POLICY

  • If cancellations are made 15 days before the start date of the trip, no cancellation fees will be applicable.

  • If cancellations are made within 7-15 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees.

  • If cancellations are made within 0-7 days before the start date of the trip, you will not be eligible for any refund.

  • In case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases the operator will try his best to provide an alternate feasible activity. However no refund will be provided for the same.

REFUND POLICY

  • If any refund will be applicable then it will be refunded to your bank account within 7-10 working days.

CONTACT US

+91-9325459924

+91-8197345789

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